Professional Summary
Dedicated and versatile professional with extensive customer service experience and a strong foundation in administrative tasks. Currently pursuing higher education at Western University while maintaining a track record of excellence in various roles.
Experience
Customer Service Representative
City of Toronto
600+ hours of experience
- Provided exceptional customer service and support to Toronto residents
- Handled inquiries and resolved issues efficiently
- Maintained accurate records and documentation
Barista & Cashier
CoCo Bubble Tea
60+ hours of experience
- Prepared beverages while maintaining high quality standards
- Managed cash transactions and provided friendly customer service
Front Desk Representative
Proline
400+ hours of experience
- Managed front desk operations and client relations
- Coordinated administrative tasks and scheduling
Certifications
- Standard First Aid with CPR-C (SFA)
- Emergency First Aid (EFA)
- COVID OPS Guidelines Training
- LGBTQ2S+ Training
Skills
Communication
Management
Leadership
Organization
Responsibility
Education
Western University
September 2023 - Present
Runnymede Collegiate Institute
MASTER Program
September 2019 - 2023
References
Available upon request